Privacy policy

Last updated: November 11, 2026

Pangbalot PH and Handicrafts OPC ("Pangbalot PH", "we", "us", "our") respects your privacy. This policy explains what personal information we collect when you visit or buy from pangbalotph.com, how we use it, and your rights under the Data Privacy Act of 2012 (Republic Act No. 10173).

📝 Information we collect

Contact and order details: your name, email, mobile number, and billing or pick-up/shipping address.
Sales invoice details (if you request one): registered name, address, and TIN.
Payment details: payments are processed by our payment providers (such as PayMongo, GCash, and UnionBank). We do not store your full card details.
Booking details: your name, contact details, and preferred schedule when you book a visit.
Browsing information: device, browser, pages viewed, and similar data collected through cookies to keep the site working and to understand how it is used.

🎯 How we use your information

To process, confirm, and fulfill your orders, pick-ups, and deliveries
To issue sales invoices and keep records required by law
To send order updates, payment reminders, and replies to your inquiries
To send promos and updates, only if you subscribed (you can unsubscribe anytime)
To improve our website and prevent fraud

🤝 Who we share it with

We only share your information with partners who help us run our store, such as Shopify (our e-commerce platform), our payment providers, couriers (for example, the courier you or we book for your order), and review apps. We do not sell your personal information.

🔒 How long we keep it

We keep your information only as long as needed for the purposes above, or as required by law (for example, tax and invoicing records).

🙋 Your rights

Under the Data Privacy Act, you may ask to access, correct, or delete your personal information, or object to how we use it. Just email us and we'll help you.