โฉ๏ธ Returns, Exchanges & Refund Guide
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๐ธ REFUND
We want you to feel confident with your purchase, so please double-check your order details before checkout or pick-up. ๐ค
Refunds are not generally available for change-of-mind requests. For concerns about a defective or incorrect item, please message our team so we can assist you.
๐ EXCHANGE
โข ๐๐ข๐ฅ ๐๐๐๐๐๐ง๐๐ฉ๐ ๐ข๐ฅ ๐๐ก๐๐ข๐ฅ๐ฅ๐๐๐ง ๐๐ง๐๐ ๐ฆ
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If you receive an item with a defect or an incorrect item, please message us within ๐ญ ๐ฑ๐ฎ๐ ๐ผ๐ณ ๐ฟ๐ฒ๐ฐ๐ฒ๐ถ๐๐ถ๐ป๐ด ๐๐ผ๐๐ฟ ๐ผ๐ฟ๐ฑ๐ฒ๐ฟย so our team can review the concern and assist you.
โข ๐๐ข๐ฅ ๐๐๐๐ก๐๐-๐ข๐-๐ ๐๐ก๐ ๐ฅ๐๐ค๐จ๐๐ฆ๐ง๐ฆ
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We may accommodate exchange requests on a ๐ฐ๐ฎ๐๐ฒ-๐๐ผ-๐ฐ๐ฎ๐๐ฒ ๐ฏ๐ฎ๐๐ถ๐, provided that the item is unused and in good condition. ๐ค
- Conditions:
- The item must be ๐๐ป๐๐๐ฒ๐ฑ ๐ฎ๐ป๐ฑ ๐ฟ๐ฒ๐๐๐ฟ๐ป๐ฒ๐ฑ ๐ถ๐ป ๐ด๐ผ๐ผ๐ฑ ๐ฐ๐ผ๐ป๐ฑ๐ถ๐๐ถ๐ผ๐ป.
- Returned items will be ๐ฐ๐ต๐ฒ๐ฐ๐ธ๐ฒ๐ฑ ๐ฏ๐ ๐ผ๐๐ฟ ๐๐ฒ๐ฎ๐บ ๐ฏ๐ฒ๐ณ๐ผ๐ฟ๐ฒ ๐ฎ๐ป ๐ฒ๐
๐ฐ๐ต๐ฎ๐ป๐ด๐ฒ ๐ถ๐ ๐ฎ๐ฝ๐ฝ๐ฟ๐ผ๐๐ฒ๐ฑ.
- Return and replacement shipping fees will be shouldered by the client.
๐ฆย A LITTLE NOTE
We carefully pack every order before it leaves our HQ ๐ค
For shipped orders, handling during transit is managed by the courier. If your package arrives damaged, please send us a message with photos as soon as possible so we can check and assist you.
Need help with your order?
Our team is always happy to assist. Just send us a message. ๐